At Pixforest, we understand that circumstances may arise where you need to cancel or seek a refund for your order. Please read our cancellation and refund policy carefully to ensure a smooth process
Cancellation Period
Cancellation requests can be made within 24 hours of placing the order, provided production hasn't commenced.
Refund Processing Time
Upon approval of a refund request, Pixforest aims to process the refund within 3-4 business days. The actual crediting of the refund to your account may take additional time depending on your payment provider.
Conditions for Refund
- Refund requests will be considered for defective or damaged items.
- Personalized items cannot be refunded unless there is a quality issue.
- Requests made after 24 hours or once production has started will not be entertained.
How to Request Cancellation/Refund
To initiate a cancellation or refund, please contact our customer support team at:
- Phone: 8156933128
- Email: customersupport@pixforest.in
Communication is Key
We encourage open communication. If you have any concerns or issues with your order, please reach out to us. Our customer support team is here to assist you.
At Pixforest, we strive to provide a delightful experience with our personalized products, and we appreciate your understanding of our cancellation and refund policies. If you have any further questions or require clarification, please contact our support team.
